How to Setup a Utility Account or Truckfill Account

Setup a Utility Accounts

A utility account with the Highway 14 Regional Water Services Commission is required for each property that has water service.

If the property you purchased previously had an active utility account, the account in the previous owner’s name will be closed. To ensure uninterrupted water service, you must contact highway 14 Water directly at (780) 663-2019 to set up a new account in your name.

A $275.00 security deposit is required before the account can be transferred.

For metered accounts, Highway 14 Water will arrange for a meter reading on the closing date. A final bill will be issued to the previous owner and sent to their forwarding address. The final meter reading from the previous owner will serve as the starting reading for your new account.

Utility bills are issued monthly and mailed at the end of each month. Payment is due by the 15th of the following month.  Late payments are subject to a 1.5% penalty.

Setup a Truck Fill Account

To setup a truck fill account, you must contact us directly. You will be assigned a three-digit access number and will choose a four-digit PIN.

All accounts must be prepaid. Payments can be made over the phone by credit card or through online banking using your three-digit access number as your account number. Please note that online banking payments may take one to two business days to be received and processed.

Payments can also be made in person at the Highway 14 Water Office.  We accept cash, cheque, Visa, MasterCard, debit interac e-transfer, or payments through our 24-hour Flowpoint online system, https://highway14.flowpointcloud.ca/